Gene­ral Terms and Con­di­ti­ons (GTC)

1. Vali­di­ty

1.1 The­se Gene­ral Terms and Con­di­ti­ons (GTC for short) shall app­ly bet­ween FKM Schleif­sys­tem­tech­nik GmbH (FKM or us for short) and natu­ral per­sons and legal enti­ties (cus­to­mer or purcha­ser for short) for the pre­sent legal tran­sac­tion and, in rela­ti­on to entre­pre­neu­ri­al cus­to­mers, also for all future tran­sac­tions, even if no express refe­rence is made to them in indi­vi­du­al cases, in par­ti­cu­lar in the case of future sup­ple­men­ta­ry or fol­low-up orders.

1.2 The cur­rent ver­si­on of our Gene­ral Terms and Con­di­ti­ons, avail­ab­le on our home­page (www​.fkm​-tec​.at), shall app­ly to entre­pre­neu­ri­al cus­to­mers at the time of con­clu­si­on of the con­tract and shall also have been trans­mit­ted to the customer.

1.3 We con­tract exclu­si­ve­ly on the basis of our GTC.

1.4 Terms and con­di­ti­ons of the cus­to­mer or chan­ges or addi­ti­ons to our GTC requi­re our express writ­ten con­sent to be valid.

1.5 The customer’s terms and con­di­ti­ons shall not be reco­gni­zed even if we do not express­ly object to them after receipt.

2. offer/​conclusion of contract

2.1 Our offers are non-binding.

2.2 Pro­mi­ses, assuran­ces and gua­ran­tees on our part or agree­ments in con­nec­tion with the con­clu­si­on of the con­tract that devia­te from the­se GTC shall only beco­me bin­ding vis-à-vis entre­pre­neu­ri­al cus­to­mers upon our writ­ten confirmation.

2.3 If our order con­fir­ma­ti­on con­tains exten­si­ons, restric­tions or other chan­ges to the order, the cus­to­mer shall be deemed to have given his con­sent unless he objects without undue delay, at the latest, howe­ver, wit­hin 3 working days after rece­i­pt of the order confirmation.

2.4 Unless express­ly desi­gna­ted by us as bin­ding, docu­ments such as illus­tra­ti­ons, drawings and dimen­si­ons are only appro­xi­mate­ly binding.

2.5 We reser­ve tit­le and copy­right to illus­tra­ti­ons, drawings, cal­cu­la­ti­ons and other docu­ments. This shall also app­ly to such writ­ten docu­ments which are desi­gna­ted as “con­fi­den­ti­al”. The Purcha­ser must obtain our express writ­ten con­sent befo­re pas­sing them on to third parties.

2.6 Infor­ma­ti­on about our pro­ducts and ser­vices given in cata­logs, pri­ce lists, brochu­res, adver­ti­se­ments on tra­de fair stands, cir­cu­lars, adver­ti­sing mai­lings or other media (infor­ma­ti­on mate­ri­al) which is not attri­bu­ta­ble to us shall be pro­vi­ded by the cus­to­mer — if the cus­to­mer bases its decisi­on to place an order on such infor­ma­ti­on — to us. In this case, we may com­ment on their accu­ra­cy. If the cus­to­mer vio­la­tes this obli­ga­ti­on, such infor­ma­ti­on shall not be bin­ding unless it has been express­ly decla­red in wri­ting to be part of the con­tract vis-à-vis entre­pre­neu­ri­al customers.

2.7 Cost esti­ma­tes are pre­pa­red without gua­ran­tee and are — unless other­wi­se express­ly agreed by us in wri­ting in advan­ce — sub­ject to pay­ment. Con­su­mers will be infor­med of the cost obli­ga­ti­on befo­re the cost esti­ma­te is pre­pa­red. If an order is pla­ced with all ser­vices inclu­ded in the cost esti­ma­te, the fee for the cost esti­ma­te will be credi­ted to the pre­sent invoice.

3. pri­ces

3.1 Pri­ce quo­ta­ti­ons shall in princip­le not be unders­tood as lump-sum prices.

3.2 Unless other­wi­se sta­ted in the order con­fir­ma­ti­on, our pri­ces shall app­ly “ex works”, exclu­ding pack­a­ging, which shall be invoi­ced separately.

3.3 For ser­vices orde­red by the cus­to­mer which are not cove­r­ed by the ori­gi­nal order, the cus­to­mer shall be enti­t­led to an appro­pria­te charge.

3.4 Pri­ces are quo­ted exclu­si­ve of the app­li­ca­ble sta­tu­to­ry value added tax and ex wareh­ouse. Pack­a­ging, trans­port. Loading and ship­ping cos­ts as well as cus­toms duties and insuran­ce shall be bor­ne by the entre­pre­neu­ri­al cus­to­mer. The­se cos­ts shall only be char­ged to con­su­mers as cus­to­mers if this has been nego­tia­ted in an indi­vi­du­al con­tract. We are only obli­ged to take back pack­a­ging if this has been express­ly agreed.

3.5 The cus­to­mer shall be respon­si­ble for the pro­per and envi­ron­ment­al­ly com­pa­ti­ble dis­po­sal of used mate­ri­als. If we are sepa­r­ate­ly com­mis­sio­ned to do so, the cus­to­mer shall addi­tio­nal­ly pay for this to the extent agreed for this pur­po­se, in the absence of a fee agreement.

3.6 We are enti­t­led of our own accord, as well as obli­ga­ted at the request of the cus­to­mer, to adjust the con­trac­tual­ly agreed fees if chan­ges in the amount of at least 3% occur with regard to
(a) wage cos­ts by law, regu­la­ti­on, collec­ti­ve agree­ment, com­pa­ny agree­ments or
(b) other cost fac­tors necessa­ry for the pro­vi­si­on of ser­vices such as mate­ri­al cos­ts due to recom­men­da­ti­ons of the Joint Com­mis­si­ons or chan­ges in natio­nal or world mar­ket pri­ces for raw mate­ri­als, chan­ges in rele­vant exchan­ge rates, etc. have occur­red sin­ce the con­clu­si­on of the con­tract. The adjus­t­ment shall be made to the extent that the actu­al manu­fac­tu­ring cos­ts at the time of con­clu­si­on of the con­tract chan­ge com­pa­red to tho­se at the time of actu­al per­for­mance, pro­vi­ded that we are not in default.

3.7 The remu­ne­ra­ti­on for con­ti­nuing obli­ga­ti­ons shall be agreed as value-assu­red accord­ing to the CPI 2015 and an adjus­t­ment of the remu­ne­ra­ti­on shall be made as a result. The mon­th in which the con­tract was con­clu­ded shall be taken as the star­ting point.

3.8 In the event of a chan­ge in cos­ts, the fees for con­su­mers as cus­to­mers shall be adjus­ted in accordance with Sec­tion 3.5, and in the case of con­ti­nuing obli­ga­ti­ons in accordance with Sec­tion 3.6, only in the event of indi­vi­du­al con­trac­tu­al nego­tia­ti­ons, if the ser­vice is to be pro­vi­ded wit­hin two mon­ths of the con­clu­si­on of the contract.

4. Goods provided

4.1 If equip­ment or other mate­ri­als are pro­vi­ded by the cus­to­mer, we shall be enti­t­led to char­ge the cus­to­mer a surch­ar­ge of 10% of the value of the equip­ment or mate­ri­al provided.

4.2 Such equip­ment and other mate­ri­als pro­vi­ded by the cus­to­mer are not sub­ject to warranty.

4.3 The qua­li­ty and ope­ra­tio­nal rea­di­ness of pro­vi­ded equip­ment is the respon­si­bi­li­ty of the customer.

5. Pay­ment

5.1 If the order is for the con­struc­tion of new masts, one third of the pay­ment shall be due upon con­clu­si­on of the con­tract, one third upon com­men­ce­ment of per­for­mance and the rema­in­der upon com­ple­ti­on of performance.

5.2 In the case of ser­vices pro­vi­ded by us which are not cove­r­ed by item 5.1 (new con­struc­tion of machi­nes), such as refur­bis­hing, ser­vice, repair or other ser­vices, the fol­lowing shall app­ly: Unless other­wi­se sta­ted in the order con­fir­ma­ti­on, the purcha­se pri­ce for spa­re parts, repairs and ser­vices shall be due for pay­ment immedia­te­ly, for all other deli­ve­ries wit­hin 30 days net (without deduc­tion) from the date of invoice. The sta­tu­to­ry rules con­cer­ning the con­se­quen­ces of default in pay­ment shall apply.

5.3 The right to deduct a dis­count shall requi­re an express writ­ten agree­ment vis-à-vis entre­pre­neu­ri­al customers.

5.4 Pay­ment dedi­ca­ti­ons made by the cus­to­mer on remit­tance slips shall not be bin­ding on us.

5.5 In accordance with § 456 of the Aus­tri­an Com­mer­cial Code (UGB), we shall be enti­t­led to char­ge 9.2% points abo­ve the base inte­rest rate to entre­pre­neurs as cus­to­mers in the event of a delay in pay­ment for which we are respon­si­ble. Towards con­su­mers we char­ge an inte­rest rate of 4%.

5.6 We reser­ve the right to claim fur­ther dama­ges for default, howe­ver, vis-à-vis con­su­mers as cus­to­mers only if this is nego­tia­ted in detail.

5.7 If the entre­pre­neu­ri­al cus­to­mer is in default of pay­ment wit­hin the scope of other con­trac­tu­al rela­ti­ons­hips exis­ting with us, we shall be enti­t­led to sus­pend the ful­fill­ment of our obli­ga­ti­ons under this con­tract until the cus­to­mer has ful­fil­led them.

5.8 We shall then also be enti­t­led to decla­re due all claims for ser­vices alrea­dy ren­de­red from the cur­rent busi­ness rela­ti­ons­hip with the cus­to­mer. This shall only app­ly to con­su­mers as cus­to­mers in the event that an over­due ser­vice has been due for at least six weeks and we have unsuc­cess­ful­ly remin­ded the cus­to­mer under thre­at of this con­se­quence, set­ting a grace peri­od of at least two weeks.

5.9 The cus­to­mer shall only be enti­t­led to a right of set-off inso­far as coun­ter­c­laims have been estab­lis­hed by a court or reco­gni­zed by us. Con­su­mers as cus­to­mers shall also be enti­t­led to a right of set-off inso­far as coun­ter­c­laims are legal­ly rela­ted to the customer’s pay­ment obli­ga­ti­on, as well as in the event of insol­ven­cy of our company.

5.10. In the event that the pay­ment dead­line is excee­ded, any allo­wan­ces gran­ted (dis­counts, deduc­tions, etc.) shall be for­fei­ted and added to the invoice.

5.11. In the event of a delay in pay­ment for which the cus­to­mer is respon­si­ble, the cus­to­mer under­ta­kes to pay remin­der char­ges of € 100 per remin­der, inso­far as this is in rea­son­ab­le pro­por­ti­on to the claim pursued.

5.12. The trans­mis­si­on of invoices by fax or e‑mail ins­tead of by post is permissible.

6. credit assessment

6.1 The cus­to­mer decla­res his express con­sent that his data may be trans­mit­ted to the sta­te-pre­fer­red credi­tor pro­tec­tion asso­cia­ti­ons Alpen­län­di­scher Kre­di­to­ren­ver­band (AKV), Öster­rei­chi­scher Ver­band Credit­re­form (ÖVC), Insol­venz­schutz­ver­band für Arbeit­neh­mer oder Arbeit­neh­me­rin­nen (ISA) and Kre­dit­schutz­ver­band von 1870(KSV) as well as equi­va­lent credi­tor pro­tec­tion asso­cia­ti­ons in the coun­try of the customer’s regis­tered office exclu­si­ve­ly for the pur­po­se of credi­tor protection.

7. Coope­ra­ti­on obli­ga­ti­ons of the customer

7.1 Our obli­ga­ti­on to per­form the ser­vice shall com­mence at the ear­liest as soon as the cus­to­mer has crea­ted all struc­tu­ral, tech­ni­cal and legal pre­re­qui­si­tes for per­for­mance, which were descri­bed in the con­tract or in infor­ma­ti­on pro­vi­ded to the cus­to­mer pri­or to the con­clu­si­on of the con­tract or which the cus­to­mer should have known due to rele­vant exper­ti­se or experience.

7.2 If the cus­to­mer does not com­ply with this obli­ga­ti­on to coope­ra­te, our per­for­mance shall not be defec­ti­ve — exclu­si­ve­ly with regard to the per­for­mance not ful­ly given as a result of incor­rect cus­to­mer information.

7.3 Should this be necessa­ry for the deli­very or the use/​operation of a machi­ne, the cus­to­mer shall, at his own expen­se, arran­ge for any necessa­ry appro­vals from third par­ties as well as noti­fi­ca­ti­ons and appro­vals from aut­ho­ri­ties. We shall point the­se out wit­hin the frame­work of the con­clu­si­on of the con­tract, unless the cus­to­mer has wai­ved this or the entre­pre­neu­ri­al cus­to­mer had to have such know­ledge due to trai­ning or experience.

7.4 The ener­gy and water quan­ti­ties requi­red for the per­for­mance of the ser­vice, inclu­ding the tri­al ope­ra­ti­on, shall be pro­vi­ded by the cus­to­mer at its own expense.
at the customer’s expense.

7.5 Order-rela­ted details of the necessa­ry infor­ma­ti­on can be reques­ted from us.

7.6 The cus­to­mer is not enti­t­led to assign claims and rights ari­sing from the con­trac­tu­al rela­ti­ons­hip without our writ­ten consent.

8. per­for­mance

8.1 We shall only be obli­ged to take into account sub­se­quent requests for chan­ges and exten­si­ons by the cus­to­mer if they are necessa­ry for tech­ni­cal rea­sons in order to achie­ve the pur­po­se of the contract.

8.2 Minor chan­ges to our per­for­mance which are objec­tively jus­ti­fied and rea­son­ab­le for the entre­pre­neu­ri­al cus­to­mer shall be deemed to have been appro­ved in advance.

8.3 If, for wha­te­ver rea­son, the order is amen­ded or sup­ple­men­ted after it has been pla­ced, the delivery/​service peri­od shall be exten­ded by a rea­son­ab­le peri­od of time.

8.4 If, after con­clu­si­on of the con­tract, the cus­to­mer requests per­for­mance wit­hin a shor­ter peri­od of time, this shall con­sti­tu­te an amend­ment to the con­tract. As a result, over­ti­me may beco­me necessa­ry and/​or addi­tio­nal cos­ts may be incur­red due to the acce­le­ra­ti­on of mate­ri­al pro­cu­re­ment, and the remu­ne­ra­ti­on shall be incre­a­sed appro­pria­te­ly in pro­por­ti­on to the necessa­ry addi­tio­nal expenditure.

8.5 Objec­tively jus­ti­fied par­ti­al deli­ve­ries and ser­vices are per­mis­si­ble and can be invoi­ced separately.

9. per­for­mance peri­ods and deadlines

9.1 In the event of for­ce majeu­re, strike, war, riot or other unfo­re­see­ab­le delays on the part of our sup­pliers for which we are not respon­si­ble or other com­pa­ra­ble events bey­ond our con­trol, dead­lines and dates shall be post­po­ned for the peri­od of time during which the event in ques­ti­on lasts. This shall not affect the customer’s right to with­draw from the con­tract in the event of delays that make it unre­a­son­ab­le to com­mit to the contract.

9.2 The start of the deli­very peri­od sta­ted by us shall be sub­ject to the cla­ri­fi­ca­ti­on of all tech­ni­cal issues.

9.3 If the start of the per­for­mance or the per­for­mance is delay­ed or inter­rup­ted due to cir­cum­s­tan­ces attri­bu­ta­ble to the cus­to­mer, in par­ti­cu­lar due to the vio­la­ti­on of the coope­ra­ti­on obli­ga­ti­ons of the­se GTC, per­for­mance peri­ods shall be exten­ded accord­in­gly and agreed com­ple­ti­on dates shall be post­po­ned accordingly.

9.4 We shall be enti­t­led to char­ge a sto­rage fee for the resul­ting necessa­ry sto­rage of mate­ri­als and equip­ment and the like in our com­pa­ny as set forth in item 13.2 of the­se GTC, howe­ver, at least 5% of the invoice amount per com­men­ced mon­th of the delay in per­for­mance, wher­eby the customer’s obli­ga­ti­on to pay as well as its obli­ga­ti­on to accept shall remain unaffected.

9.5 Deli­very and com­ple­ti­on dates shall only be bin­ding vis-à-vis entre­pre­neu­ri­al cus­to­mers if their obser­van­ce has been pro­mi­sed in writing.

9.6 Com­pli­an­ce with our deli­very obli­ga­ti­on shall fur­ther be con­di­tio­nal upon the time­ly and pro­per ful­fill­ment of the customer’s obli­ga­ti­ons, in par­ti­cu­lar any obli­ga­ti­ons to coope­ra­te pur­suant to Sec­tion 7 of the­se GTC. We reser­ve the right to plead non-per­for­mance of the contract.

9.7 If the requi­re­ments of clau­se 9.5 of the­se GTC are met, the risk of acci­den­tal loss or acci­den­tal dete­rio­ra­ti­on of the object of sale shall pass to the cus­to­mer at the point in time at which the cus­to­mer is in default of accep­t­ance or debtor’s delay.

9.8 In the event of a delay in the per­for­mance of the con­tract by us, we shall be liable in accordance with the sta­tu­to­ry pro­vi­si­ons inso­far as the delay in deli­very for which we are respon­si­ble is due to the inten­tio­nal or gross­ly negli­gent bre­ach of a mate­ri­al con­trac­tu­al obli­ga­ti­on. If the delay in deli­very is not due to an inten­tio­nal bre­ach of con­tract for which we are respon­si­ble, our lia­bi­li­ty for dama­ges shall be limi­ted to the fore­see­ab­le, typi­cal­ly occur­ring dama­ge. In other respects, we shall be liable in the event of a delay in deli­very wit­hin the frame­work of a lump-sum com­pen­sa­ti­on for delay amoun­ting to a maxi­mum of 5% of the value of the deli­very. (For more details on lia­bi­li­ty, see item 18 of the­se GTC).

10. Trans­fer of risk

10.1 For the trans­fer of risk when sen­ding the goods to the con­su­mer app­lies § 7b KSchG.

10.2 The risk shall pass to the entre­pre­neu­ri­al cus­to­mer as soon as we hold the object of purcha­se, the mate­ri­al or the work rea­dy for collec­tion in the fac­to­ry or wareh­ouse, deli­ver it our­sel­ves or hand it over to a carrier.

10.3 The entre­pre­neu­ri­al cus­to­mer shall take out appro­pria­te insuran­ce against this risk. We under­ta­ke to take out trans­port insuran­ce at the writ­ten request of the cus­to­mer and at the customer’s expen­se. The cus­to­mer shall appro­ve any mode of ship­ment cus­to­ma­ry in the trade.

11. Default of acceptance

11.1 If the cus­to­mer is in default of accep­t­ance for more than 2 weeks (refu­sal of accep­t­ance, default in advan­ce per­for­mance or other­wi­se) and if the cus­to­mer, des­pi­te having been gran­ted a rea­son­ab­le grace peri­od, has fai­led to reme­dy the cir­cum­s­tan­ces attri­bu­ta­ble to it which delay or pre­vent the per­for­mance of the ser­vice, we shall be enti­t­led to other­wi­se dis­po­se of the equip­ment, machi­nes and mate­ri­als spe­ci­fied for the per­for­mance of the ser­vice, pro­vi­ded that, in the event of the con­ti­nua­tion of the per­for­mance of the ser­vice, we pro­cu­re such equip­ment, machi­nes and mate­ri­als wit­hin a peri­od which is rea­son­ab­le in view of the respec­ti­ve circumstances.

11.2 In the event of default in accep­t­ance by the cus­to­mer, we shall also be enti­t­led to store the goods on our pre­mi­ses if we insist on per­for­mance of the con­tract, for which we shall be enti­t­led to a sto­rage fee of € 20 per squa­re meter of requi­red sto­rage space per day.

11.3 This shall not affect our right to demand pay­ment for ser­vices ren­de­red and to with­draw from the con­tract after a rea­son­ab­le peri­od of grace.

11.4 In the event of a jus­ti­fied with­dra­wal from the con­tract, we shall be enti­t­led to demand from the entre­pre­neu­ri­al cus­to­mer liqui­da­ted dama­ges in the amount of 50% of the order value plus VAT without pro­vi­ding evi­dence of the actu­al dama­ge. The obli­ga­ti­on to pay dama­ges by an entre­pre­neu­ri­al cus­to­mer is inde­pen­dent of fault.

11.5 The asser­ti­on of a hig­her dama­ge is per­mis­si­ble. Towards con­su­mers this right exists only if it is nego­tia­ted in indi­vi­du­al cases.

12. Reten­ti­on of title

12.1 The goods deli­ve­r­ed, assem­bled or other­wi­se han­ded over by us shall remain our pro­per­ty until full pay­ment has been made.

12.2 A resa­le shall only be per­mis­si­ble if we have been noti­fied of such resa­le in good time in advan­ce, sta­ting the name and address of the purcha­ser, and if we con­sent to the sale. In the event of our con­sent, the purcha­se pri­ce claim of the entre­pre­neu­ri­al cus­to­mer shall alrea­dy now be deemed assi­gned to us.

12.3 Until full pay­ment of the remu­ne­ra­ti­on or purcha­se pri­ce, the cus­to­mer shall note this assign­ment in his books and on his invoices and draw his deb­tors’ atten­ti­on to it. Upon request, he shall pro­vi­de the Con­trac­tor with all docu­ments and infor­ma­ti­on necessa­ry for the asser­ti­on of the assi­gned claims and receivables.

12.4 If the cus­to­mer is in default of pay­ment, we shall be enti­t­led to demand the return of the reser­ved goods after set­ting a rea­son­ab­le grace peri­od. We may only exer­cise this right vis-à-vis con­su­mers as cus­to­mers if at least one out­stan­ding pay­ment of the con­su­mer has been due for at least six weeks and we have unsuc­cess­ful­ly sent a remin­der threa­tening this legal con­se­quence and set­ting a grace peri­od of at least two weeks.

12.5 The cus­to­mer shall noti­fy us without delay pri­or to the ope­ning of bankrupt­cy pro­cee­dings against his assets or the sei­zu­re of our reser­ved goods.

12.6 The cus­to­mer decla­res his express con­sent that we may enter the loca­ti­on of the reser­ved goods in order to assert our reser­va­ti­on of title.

12.7 The cus­to­mer shall bear any cos­ts necessa­ry and rea­son­ab­le for the appro­pria­te prosecution.

12.8 The asser­ti­on of the reser­va­ti­on of tit­le shall only con­sti­tu­te a with­dra­wal from the con­tract if this is express­ly declared.

12.9 We shall be enti­t­led to dis­po­se of the retur­ned goods sub­ject to reten­ti­on of tit­le free­ly and at the best pos­si­ble pri­ce vis-à-vis entre­pre­neu­ri­al customers.

13. pro­prie­ta­ry rights of third parties

13.1 If the cus­to­mer con­tri­bu­tes intel­lec­tu­al crea­ti­ons or docu­ments and if third par­ty pro­per­ty rights are asser­ted with regard to such crea­ti­ons, we shall be enti­t­led to stop the pro­duc­tion of the deli­very item at the customer’s risk until the third par­ty rights have been cla­ri­fied and to claim com­pen­sa­ti­on for the necessa­ry and appro­pria­te cos­ts incur­red by us, unless the unju­s­ti­fied natu­re of the claims is obvious.

13.2 The cus­to­mer shall indem­ni­fy and hold us harm­less in this respect.

13.3 We shall be enti­t­led to demand rea­son­ab­le advan­ce pay­ments from entre­pre­neu­ri­al cus­to­mers for any legal costs.

13.4 For deli­very items which we manu­fac­tu­re accord­ing to cus­to­mer docu­ments (design data, drawings, models or other spe­ci­fi­ca­ti­ons, etc.), the cus­to­mer shall be exclu­si­ve­ly respon­si­ble for ensu­ring that the manu­fac­tu­re of the­se deli­very items does not infrin­ge the pro­per­ty rights of third parties.

13.5 If pro­per­ty rights of third par­ties are nevertheless asser­ted, we shall be enti­t­led to stop the pro­duc­tion of the deli­very items at the risk of the cus­to­mer until the rights of third par­ties have been cla­ri­fied, unless the unju­s­ti­fied natu­re of the claims is obvious.

13.6 We may also claim com­pen­sa­ti­on from the cus­to­mer for necessa­ry and use­ful cos­ts incur­red by us.

14. our intel­lec­tu­al property

14.1 Plans, sket­ches, cost esti­ma­tes and other docu­ments pro­vi­ded by us or crea­ted by our con­tri­bu­ti­on shall remain our intel­lec­tu­al property.

14.2 The use of such docu­ments out­side the inten­ded use, in par­ti­cu­lar the pas­sing on, dupli­ca­ti­on, publi­ca­ti­on and making avail­ab­le, inclu­ding copy­ing even of extracts, shall requi­re our express consent.

14.3 The cus­to­mer fur­ther under­ta­kes to main­tain secrecy vis-à-vis third par­ties with regard to any know­ledge acqui­red by him as a result of the busi­ness relationship.

14.4 If, in the cour­se of initia­ting, con­clu­ding and pro­ces­sing the con­tract, we have han­ded over to the Cus­to­mer items which were not owed in con­nec­tion with the per­for­mance of the ser­vice (e.g. tools, equip­ment belon­ging to FKM, etc.), the­se must be retur­ned to us wit­hin 14 days. If the cus­to­mer does not com­ply with a cor­re­spon­ding request in due time, we are enti­t­led to demand liqui­da­ted dama­ges in the amount of € 1,000 from the cus­to­mer without pro­vi­ding evi­dence of the actu­al dama­ge. The obli­ga­ti­on to pay dama­ges is inde­pen­dent of fault in the case of an entrepreneur.

15. Warranty/​Remedy of Defects

15.1 The pro­vi­si­ons on the sta­tu­to­ry war­ran­ty shall app­ly. The war­ran­ty peri­od for our ser­vices towards entre­pre­neu­ri­al cus­to­mers is one year from handover.

15.2 In the absence of any agree­ment to the con­tra­ry (e.g. for­mal accep­t­ance), the time of han­do­ver shall be the time of com­ple­ti­on, at the latest when the cus­to­mer has taken over the ser­vice in his power of dis­po­sal or has refu­sed to take over the ser­vice without giving reasons.

15.3 If a joint han­do­ver is plan­ned and the Cus­to­mer fails to attend the han­do­ver date noti­fied to him, the han­do­ver shall be deemed to have taken place on that date.

15.4 Reme­di­es of a defect clai­med by the Cus­to­mer shall not con­sti­tu­te an ack­now­led­ge­ment of such defect clai­med by the Customer.

15.5 The entre­pre­neu­ri­al cus­to­mer shall grant us at least two attempts to reme­dy the defect.

15.6 If the customer’s alle­ga­ti­ons of defects are unju­s­ti­fied, the cus­to­mer shall be obli­ged to reim­bur­se us for any expen­ses incur­red in deter­mi­ning that the goods are free of defects or in rec­ti­fy­ing the defects.

15.7 The entre­pre­neu­ri­al cus­to­mer must always pro­ve that the defect was alrea­dy pre­sent at the time of handover.

15.8 In order to reme­dy defects, the cus­to­mer shall make the plant or equip­ment acces­si­ble to us without cul­p­a­ble delay and grant us the oppor­tu­ni­ty to have it inspec­ted by us or by experts appoin­ted by us.

15.9 Defects in the deli­very item which the entre­pre­neu­ri­al cus­to­mer has dis­co­ve­r­ed or should have dis­co­ve­r­ed by exami­na­ti­on in the ordi­na­ry cour­se of busi­ness after deli­very must be repor­ted to us in wri­ting without delay, at the latest 5 days after han­do­ver. Hid­den defects must also be repor­ted wit­hin this rea­son­ab­le peri­od after discovery.

15.10. Any use or pro­ces­sing of the defec­ti­ve object of per­for­mance that threa­tens fur­ther dama­ge or makes it dif­fi­cult or impos­si­ble to deter­mi­ne the cau­se shall be dis­con­ti­nued by the cus­to­mer without delay, unless this is unreasonable.

15.11. If a noti­ce of defect is not made in due time, the goods shall be deemed approved.

15.12. If the customer’s alle­ga­ti­ons of defects are unju­s­ti­fied, the cus­to­mer shall be obli­ged to reim­bur­se us for any expen­ses incur­red in deter­mi­ning that the goods are free of defects or in reme­dy­ing the defect.

15.13. Any use or pro­ces­sing of the defec­ti­ve deli­very item that threa­tens fur­ther dama­ge or makes it dif­fi­cult or impos­si­ble to reme­dy the cau­se shall be dis­con­ti­nued by the cus­to­mer without delay, unless this is unreasonable.

15.14. We may avert a claim for red­hi­bi­to­ry action by impro­ve­ment or rea­son­ab­le pri­ce reduc­tion, unless the defect is sub­stan­ti­al and irremediable.

15.15. If the objects of per­for­mance are manu­fac­tu­red on the basis of infor­ma­ti­on, drawings, plans, models or other spe­ci­fi­ca­ti­ons pro­vi­ded by the cus­to­mer, we shall only war­rant the exe­cu­ti­on in accordance with the conditions.

15.16. The cir­cum­s­tance that the work is not ful­ly sui­ta­ble for the agreed use shall not con­sti­tu­te a defect if this is based exclu­si­ve­ly on devia­ting actu­al con­di­ti­ons from the infor­ma­ti­on avail­ab­le to us at the time of the per­for­mance of the ser­vice becau­se the cus­to­mer does not com­ply with his obli­ga­ti­ons to cooperate.

15.17. The defec­ti­ve deli­very or sam­ples the­re­of shall be retur­ned to us by the entre­pre­neu­ri­al cus­to­mer — if eco­no­mi­c­al­ly justifiable.

15.18. The cos­ts of retur­ning the defec­ti­ve item to us shall be bor­ne in full by the entre­pre­neu­ri­al customer.

15.19. The cus­to­mer shall be obli­ged to enab­le us to deter­mi­ne the defect without delay.

15.20. The war­ran­ty shall be exclu­ded if the customer’s tech­ni­cal equip­ment, such as sup­ply lines, cab­ling, etc., is not in a tech­ni­cal­ly per­fect and ope­ra­tio­nal con­di­ti­on or is not com­pa­ti­ble with the deli­ve­r­ed items, inso­far as this cir­cum­s­tance is cau­sal for the defect.

16. lia­bi­li­ty

16.1 Due to bre­ach of con­trac­tu­al or pre-con­trac­tu­al obli­ga­ti­ons, in par­ti­cu­lar due to impos­si­bi­li­ty, delay, etc., we shall be liable for finan­cial los­ses only in cases of intent or gross negligence.

16.2 Lia­bi­li­ty towards entre­pre­neu­ri­al cus­to­mers shall be limi­ted to the maxi­mum lia­bi­li­ty amount of any lia­bi­li­ty insuran­ce con­clu­ded by us.

16.3 This limi­ta­ti­on shall also app­ly with regard to dama­ge to an item which we have accep­ted for pro­ces­sing. Howe­ver, this shall only app­ly to con­su­mers if this has been nego­tia­ted in an indi­vi­du­al contract.

16.4 Claims for dama­ges of entre­pre­neu­ri­al cus­to­mers shall be asser­ted in court wit­hin two years, other­wi­se they shall be forfeited.

16.5 The exclu­si­on of lia­bi­li­ty also inclu­des claims against our employees, repre­sen­ta­ti­ves and vica­rious agents due to dama­ge cau­sed by them to the cus­to­mer without refe­rence to a con­tract on their part with the customer.

16.6 Our lia­bi­li­ty is exclu­ded for dama­ge cau­sed by impro­per hand­ling or sto­rage, over­loading, fail­u­re to fol­low ope­ra­ting and instal­la­ti­on inst­ruc­tions, faul­ty assem­bly, com­mis­sio­ning, main­ten­an­ce, ser­vicing by the cus­to­mer or third par­ties not aut­ho­ri­zed by us, or natu­ral wear and tear, inso­far as this event was cau­sal for the dama­ge. Like­wi­se, the exclu­si­on of lia­bi­li­ty exists for omis­si­on of necessa­ry main­ten­an­ce, unless we have con­trac­tual­ly assu­med the duty of maintenance.

16.7 If and to the extent that the cus­to­mer can claim insuran­ce bene­fits for dama­ges for which we are liable through a dama­ge insuran­ce poli­cy of its own or con­clu­ded in its favor (e.g. lia­bi­li­ty insuran­ce, hull insuran­ce, trans­port, fire, busi­ness inter­rup­ti­on and others), the cus­to­mer shall be obli­ga­ted to claim the insuran­ce bene­fit and our lia­bi­li­ty shall be limi­ted to the dis­ad­van­ta­ges incur­red by the cus­to­mer as a result of clai­ming this insuran­ce (e.g. hig­her insuran­ce premium).

16.8 Tho­se pro­duct cha­rac­te­ris­tics shall be owed which can be expec­ted by the cus­to­mer with regard to the appro­val regu­la­ti­ons, ope­ra­ting inst­ruc­tions and other pro­duct-rela­ted inst­ruc­tions and notes (esp. also inspec­tion and main­ten­an­ce) of us, third par­ty manu­fac­tu­rers or importers, taking into account the customer’s know­ledge and expe­ri­ence. The cus­to­mer as resel­ler shall take out suf­fi­ci­ent insuran­ce for pro­duct lia­bi­li­ty claims and indem­ni­fy and hold us harm­less with regard to recour­se claims.

17 Severa­bi­li­ty Clause

17.1 Should indi­vi­du­al parts of the­se GTC be or beco­me inva­lid, this shall not affect the vali­di­ty of the remai­ning parts.

17.2 FKM under­ta­kes, as does the entre­pre­neu­ri­al cus­to­mer, to joint­ly agree on a sub­sti­tu­te pro­vi­si­on that comes as clo­se as pos­si­ble to the eco­no­mic result of the inva­lid condition.

18. Gene­ral

18.1 Aus­tri­an law shall app­ly to the exclu­si­on of the inter­na­tio­nal con­flict of laws rules.

18.2 The UN Con­ven­ti­on on Con­tracts for the Inter­na­tio­nal Sale of Goods is excluded.

18.3 Unless other­wi­se express­ly agreed in wri­ting, the place of per­for­mance shall be our pro­duc­tion site in 4483 Hartelsberg.

18.4 The place of juris­dic­tion for all dis­pu­tes ari­sing from the­se Gene­ral Terms and Con­di­ti­ons as well as from any con­trac­tu­al rela­ti­ons­hip bet­ween us and the entre­pre­neu­ri­al cus­to­mer shall be the court having local juris­dic­tion for our regis­tered office (4110 Maut­hau­sen). The place of juris­dic­tion for con­su­mers shall be the place of juris­dic­tion pro­vi­ded by law.

18.5 The cus­to­mer shall noti­fy us immedia­te­ly in wri­ting of any chan­ges to his name, com­pa­ny, address, legal form or other rele­vant information.

Sta­tus: 01.06.2019